Ecommerce software for Africa — online store, Mobile Money, synced stock

Why choose KiboERP for your ecommerce?

Generic ecommerce platforms (Shopify, WooCommerce, Wix) were built for markets where credit cards are the dominant payment method and inventory management is typically handled separately from the online store. For an African SMB, this model creates friction at every step: Mobile Money handled via a third-party app, physical stock disconnected from the online store, English-only interfaces, and overseas support.

KiboERP takes the opposite approach: ecommerce is a native ERP module, not an external integration. Your product catalog, stock, customers, invoices, and online store all share the same database. Mobile Money is a first-class payment option, not an optional plugin.

The six pillars of KiboERP ecommerce

• Online store synced with inventory. Your storefront always shows accurate stock levels. A POS sale updates the online store in real time — and vice versa. No more orders for out-of-stock items.
• Native Mobile Money + card checkout. Wave, Orange Money, MTN Mobile Money, and Visa/Mastercard are available at checkout without any third-party configuration. Customers choose their preferred payment method in a clear interface.
• Multi-currency with exchange rates. Sell in FCFA, euros, dollars, or any other currency with automatic conversion. Essential for stores targeting the diaspora or international buyers.
• Promotions, coupons, and loyalty program. Create promo codes, automatic discounts, and loyalty campaigns linked to the CRM — all from a single dashboard.
• Configurable delivery zones. Define your delivery areas, rates, and lead times. Customers see the cost and estimated delivery time for their neighborhood or city at checkout.
• POS + ecommerce sync. One inventory for both sales channels. The physical POS and the online store read from and write to the same atomic stock — zero desync.

Online storefront — catalog, cart, checkout

Each KiboERP tenant gets its own ecommerce storefront accessible on a dedicated subdomain (/store/[your-store]) or a custom domain. The storefront is server-side rendered (SSR) for fast loading even on limited mobile connections.

Product catalog with variants and images

Manage your catalog from the KiboERP back office: name, description, multiple images, price, unit, category, and variants (size, color, format). Every product created in the Inventory module is instantly available for publication online — no double data entry.

Cart and checkout in under 3 minutes

The purchase flow is optimized for conversion: one-click add to cart, clear order summary, delivery method selection, and payment choice on a single page. On mobile, checkout is touch-friendly and fast. Customers can complete a purchase in under 3 minutes from the product page to the confirmation screen.

Storefront customization

From the store settings, configure: logo and branding, primary colors, contact information, QR code share link, homepage banner, and footer message. No technical skills required.

Payment & Mobile Money — Wave, Orange Money, MTN MoMo

Mobile Money is the leading digital payment method in West and Central Africa. KiboERP integrates the major solutions natively via PayDunya — no third-party configuration required for the merchant.

Payment methods available at checkout

• Wave — payment by link or QR code, instant confirmation.
• Orange Money — available in Senegal, Côte d'Ivoire, Mali, Burkina Faso, Guinea, and other Orange network countries.
• MTN Mobile Money — available in Côte d'Ivoire, Ghana, Cameroon, DR Congo, and other MTN markets.
• Visa / Mastercard — local and international bank cards, 3D Secure processing via PayDunya.

Order notifications via WhatsApp & SMS

At each step of order processing (confirmation, preparation, dispatch, delivery), your customer receives a WhatsApp or SMS notification with the order summary and tracking number. Message templates are customizable from the back office.

Unified POS + ecommerce stock — zero desync

Stock desync is the number one problem for African businesses managing both a physical store and an online store with separate tools. A customer orders online an item already sold in the physical store — the order is confirmed, and the situation becomes a nightmare. With KiboERP, this scenario is impossible.

Atomic stock decrement

Every sale — whether made at the physical POS, from the online store, or from a manually entered phone order — decrements the same stock counter in the database. The transaction is atomic: there is no time window during which the stock level displayed online could be inaccurate.

Stockout alerts

Set an alert threshold per product. When stock falls below the threshold, KiboERP notifies you and automatically hides the product on the online store (configurable behavior: hide or display "out of stock" with a waitlist option).

See the KiboERP modules page to understand how inventory connects with the other ERP modules.

Marketing, coupons, and loyalty program

Coupons and automatic promotions

The ecommerce module includes a full promotions engine:

• Promo codes — percentage or fixed-amount discount, limited usage count, expiry date, restricted to a specific category or product.
• Automatic promotions — discount applied without a code (e.g. -20% on the Cosmetics category for the first week of the month), buy 2 get 1 free, free shipping above a minimum order amount.
• Promotional banners — display an offer banner on the store homepage during the promotion period.

CRM link — ecommerce customers in the pipeline

Every customer who places an order on your online store is automatically created or updated in the KiboERP CRM. You have a complete purchase history, behavioral segmentation, and the ability to send targeted campaigns. Loyal customers can be enrolled in a loyalty program managed from the CRM.

Automatic invoicing

For every confirmed and paid order, an invoice is automatically generated in KiboERP's Billing module. The customer receives it by email or WhatsApp. You never have to manually create invoices for your online sales.

Use cases — who uses KiboERP ecommerce?

Fashion and clothing boutique

A fashion store manages its inventory (S/M/L/XL sizes, colors) from KiboERP's inventory module. New collections are published on the online storefront in minutes with photos and descriptions. Customers pay by Wave or Orange Money from their smartphone. Online orders and physical store sales feed the same stock — one management interface for both channels.

Restaurant — online takeaway orders

A restaurant publishes its menu as a product catalog: dishes, drinks, and meal deals. Customers order and pay online from their phone for in-store pickup or local delivery. Online orders flow directly into the KiboERP dashboard. The delivery zone covers the local neighborhood with zone-based pricing.

Pharmacy — parapharmacy products with delivery

A pharmacy sells parapharmacy products, food supplements, and medical equipment online. Inventory is managed in KiboERP with batch tracking and expiry date management. The online store only shows available products, with home delivery across configured zones.

Wholesale distributor — online B2B ordering

A wholesaler enables its retail partners to place orders directly on the online store with dedicated B2B pricing. Orders are linked to the CRM (retailer customer record), a proforma invoice is generated automatically, and payment can be deferred (cash on delivery or bank transfer). The online store becomes a B2B commercial tool, not just B2C.

Comparison: KiboERP vs Shopify, WooCommerce, Wix Commerce, Wuilt, Zandapay

Generic ecommerce platforms are not built for African business realities: Mobile Money as an afterthought (or absent), separate POS stock, limited French support, no integrated ERP. The table below compares the criteria that matter most for an African SMB.

Indicative data based on public pricing grids and official vendor documentation as of Q1 2026. Shopify prices converted from USD at average rate. KiboERP is the only solution offering native Mobile Money + real-time POS stock sync + integrated ERP in a single subscription.

SaaS or on-premise: which option for your store?

The KiboERP ecommerce module is available in both deployment modes. The choice depends on your infrastructure, constraints, and catalog size.

See KiboERP plans and pricing or contact the on-premise team.